Are you ready? We are. Because Dying Matters.

30 April 2019

Over the last few weeks we’ve been talking about the ‘D-word’ and how to bring it up in conversation. Today I wanted to signpost some more useful resources and invite you to talk to us about what happens when you die. Even if your family or friends aren’t quite ready to talk about death – […]

A solution to the most common issues faced by grieving families

29 January 2019

Written by Director, Gareth Coles: My blogs so far this month have been about the financial reasons for taking out a funeral plan – and the key reason most people haven’t done so yet: “they just haven’t got round to it!” But today, I’d like to share some insights that demonstrate why getting organised and […]

Caring for Cardiff’s community – in life and in death

26 October 2018

Written by Director, Gareth Coles: Earlier this week we were at Cardiff City Stadium meeting with Care & Nursing professionals from all over Cardiff and the surrounding areas who gathered together for their annual ‘Care Roadshow’. The seminars this year focussed on the significant changes in the sector including funding, recruitment and government policy.Margaret Rooney […]

PRESS RELEASE: Coles Funeral Directors goes from strength to strength

12 September 2018

Second independent, boutique funeral home set to open in Heathwood, Cardiff, creating rare career opportunities in the funeral industry. This announcement comes in light of its celebration at being named as a finalist in four categories at the prestigious Good Funeral Awards Local businessman, Director Gareth Coles, promises fair funerals for all Coles Funeral Directors is […]

Is there a Funeral Price War raging – and if so, who started it?

7 September 2018

 Written by Director, Gareth Coles: Over the summer you may have been made aware of the considerable turmoil in the funeral industry at the moment… Well, behind the scenes here at Coles we’ve been pulling out all the stops to campaign on your behalf for fairer funeral prices for all – and wanted to share […]

Bereavement Services in Cardiff

29 July 2018

Written by Services Manager, Claire Robertson: Here at Coles we believe choice is very important to the people we serve, and we work continuously to maintain excellent relationships with Cardiff’s many bereavement service providers so that we can be flexible in the arrangements we make for you.On our doorstep we have the popular Thornhill Crematorium […]

Cardiff – a wonderful place to live (and die)

24 July 2018

Written by Director, Gareth Coles: I was thrilled to announce our news earlier this month that we will be opening our second funeral home in the city in order to better service our growing customer base in Cardiff North. (You’ll soon find the new place where the Barclays Bank used to be on Heathwood Road […]

When should funeral arrangements not be a personal choice?

28 June 2018

Written by Director, Gareth Coles: If you’ve read my previous blogs this month, I’ve been writing about the importance of personal choice when it comes to making funeral plans and arrangements. There really is no right or wrong way to say goodbye to a loved one, and at no point should you feel pressured by […]

What will your favourite flower say about you?

22 June 2018

Written by Services Manager, Claire Robertson: This month we’ve been talking about how it’s important to have choice when it comes to end of life care and funeral plans.  There is always a lot to think about when somebody dies and making funeral arrangements can be stressful. All too often, people feel hurried into making […]

Our step-by-step guide to personalising a funeral

14 June 2018

Written by Director, Gareth Coles: Last week, there were lots of news headlines about the lack of transparency and ‘confusion’ in the funeral industry, particularly around pricing.  We couldn’t agree more with Senior Director of Markets at Competition and Markets Authority (CMA), Daniel Gordon, when he said to BBC News: “People can understandably be very […]

Funeral Industry under Scrutiny in the News… and its about time!

4 June 2018

Written by Director, Gareth Coles: If you’ve listened to the news over the weekend you may well have picked up a story that is also making newspaper headlines – about the price of funerals, the choice available to people, and the conduct of companies selling pre-paid funeral plans. In the last couple of days, Ministers […]

Dying Matters – And here’s why…

14 May 2018

Written by Director Gareth Coles: Today marks the start of Dying Matters Awareness Week – a week dedicated to encouraging and helping people to talk more openly about dying, death and bereavement, and to make plans for the end of life. As you might expect, this is a mission that is very close to my […]