Slide Bereavement Support

Helping you at your time of need

Welcome to our bereavement support area, designed to help you easily find the most relevant and appropriate support from the wide array of organisations working to help bereaved people in the UK.

If you are a Coles customer, as part of our aftercare service we can arrange telephone and online chat support – completely free of charge.

Also, our new Bereavement Hub is open to everyone in the community who would like access to books, resources, advice and support on bereavement, coping with grief, and improving mental well being.



GriefChat was created by bereavement experts and by clicking on the GriefChat box below, you can chat directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need. GriefChat is a completely free service and is available Monday-Friday, 9am-9pm or by email ( out of these hours. GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.


Alternatively, here you will find a list of websites and numbers for a range of carefully selected support organisations we know you can trust…

2 Wish Upon A Star – A growing local charity in Wales, 2 Wish Upon A Star ensures parents receive the bereavement support they need after losing a child or young adult (under 25 years of age) suddenly and traumatically.

Bereavement Advice Centre – The provision of information, advice and signposting from the Bereavement Advice Centre on the practical concerns that people face following a death. Call free on 0800 634 9494

Bereavement UK – Information about death, dying, bereavement, funerals and self-help counselling from Bereavement UK.

The Compassionate Friends – Offering support for bereaved parents and their families.

Cruse – Support, information, advice, education and training with services offered free to bereaved people from Cruse, the leading charity in the U.K. specialising in bereavement.

Morgan’s Wings – is a community group based in Cardiff, South Wales. Its aim is to help parents cope with the initial and long term aftermath of a miscarriage.

Samaritans – The Samaritans provide confidential emotional support 24/7 for those experiencing despair, distress or suicidal feelings.

Support Line – Support Line provides confidential emotional support for children, young adults and adults by telephone, email and post.

We can also recommend excellent, local private therapists and counsellors who specialise in bereavement and we have used personally. You can request further details here >