Helping you at your time of need
At Coles Funeral Directors, we understand that the funeral is just the beginning of your grief journey. This is why we wanted to create a bereavement area to help you find the most relevant and appropriate support from organisations who work with people like you. Because at some stage of our lives, we will all experience loss and it’s important to know where you can turn.
If you are a Coles customer, as part of our aftercare service, we can provide you with further details on our bereavement support.
Or if you’re a member of our community, you may choose to access resources directly from the Coles Bereavement Hub or join our social media community. We share advice and support around bereavement, coping with grief, and mental wellbeing.
Join our online community
SAIF Bereavement Counselling
To support you through your bereavement, we have partnered with SAIF Care to provide all our customers with specialist, professional, confidential, and free of charge counselling and support.
All SAIF Care Associate Counsellors are highly qualified and skilled in working specifically with the bereaved so that they can help you to understand your experience of grief, develop self-care, and coping strategies to help you deal with the challenges you may be facing.
SAIF Care’s range of support services are available Monday to Friday from 9am-9pm, to bereaved customers over the age of 18.
Confidential email support and information via: [email protected]
To benefit from these services, simply get in touch with SAIF Care and mention that you are a Coles Funeral Directors customer.
Call: 0800 917 7224
The Coles Bereavement Hub
Set up in 2019 to serve our local community, our Bereavement Hub encourages open conversations about death, dying and bereavement for those of all ages. We understand how much talking matters which is why our Bereavement Hub offers:
- Bereavement Group and Bereavement Counselling information.
- A Bereavement and Wellness Library.
- An Education Programme.
- A dedicated Kids Corner.
- Death Positive Events.
- Funeral Planning Advice.
- Kindness and Support.
You may also choose to access support from organisations and charities tailored to your individual circumstances. If so, we wanted to share a list of carefully selected support organisations we know you can trust…
2 Wish Upon A Star
A growing local charity in Wales, 2 Wish Upon A Star ensures parents receive the bereavement support they need after losing a child or young adult (under 25 years of age) suddenly and traumatically.
Bereavement Advice Centre
The provision of information, advice and signposting from the Bereavement Advice Centre on the practical concerns that people face following a death. Call free on 0800 634 9494