Coles Funeral Directors to launch dedicated Bereavement Hub in the heart of Cardiff during Dying Matters Awareness Week

Later this month the Coles Funeral Directors team is taking on the challenging task of getting the people of Cardiff talking about death as part of the ‘Are We Ready?’ Dying Matters campaign.

On Friday 17th May 2019 (9:30-12:30), Coles Funeral Directors is holding a Community Coffee Morning to mark the opening of a new Bereavement Hub at their funeral home in Birchgrove. Inviting customers, local residents, clergy, businesses and councillors to join them for coffee, cake and conversation – the morning aims to get people talking about death and dying, and how best to prepare for it.

About 1% of the UK population dies each year, which means about 3500 will die in Cardiff in 2019, and each of those deaths will affect many more people in different ways. This in turn, has an impact on our community here in Cardiff.Whilst 35% of adults have made a will, only 13% have a funeral plan, and only 7% of the adult population has written down their end of life wishes  or preferences about their care if they can’t make their own decisions

The goal of Coles’ Community Coffee Morning – and the founding goal of the local business’ new Bereavement Hub – is to create a friendly, welcoming space for people to ask questions and research their end of life and death care options, including care considerations, making a will, estate management, planning and financing a funeral, and coping with bereavement.

Francesca Coles, Director of Communications, explains: “We have long been supporters of Dying Matters here at Coles – and now, with the launch of our new Bereavement Hub, we have the ideal facility to nurture positive and supportive conversation around death, dying and bereavement all the year round. Talking about death can be a bit awkward at first, but it is something we all have to face. And ultimately, talking about death makes it easier to plan for and to deal with when it happens.”

Founder and Director of Coles Funeral Directors, Gareth Coles, adds“It’s so important for us as a local business that we not only care for the dead, but support those dealing with and preparing for death – and to help the people of Cardiff understand the emotional and financial importance of planning for the inevitable.”

Coles’ Community Coffee Morning to mark the launch of Cardiff’s new Bereavement Hub is one of hundreds of events taking place across England & Wales for Dying Matters Awareness Week, which runs from 13th– 19thMay. For more information about Dying Matters Awareness Week, and the events on across the country, please see 

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About Dying Matters: Dying Matters is a coalition of individual and organisational members across England and Wales, which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

Every year in May, Dying Matters and its coalition members host an Awareness Week, which gives the UK an unparalleled opportunity to place the importance of talking about dying, death and bereavement firmly on the national agenda. In 2019, the week will run from 13th to the 19th of May and the theme is ‘Are We Ready?’

About Coles Funeral Directors: SAIF accredited, Coles Funeral Directors is one of the last remaining independent funeral providers in Cardiff and the only funeral business in Wales to be recommended by the Good Funeral Guide. Delivering traditional religious ceremonies, woodland and eco funerals, and all types of humanist, celebration of life, and direct cremation services – Coles is dedicated to serving Cardiff’s diverse community and ensuring each and every funeral is the perfect reflection of the life of the deceased.

Regulated by the National Association of Funeral Directors, Coles rigorously follows their code of conduct demonstrating its commitment to raising standards in the funeral and death care industry in Cardiff and the surrounding areas. Coles Funeral Directors has also signed the Fair Funeral Pledge.



Francesca Coles, Director of Communications – Francesca @ / 029 2209 3388



Dying Matters Presentation