About Coles Funeral Directors
About Us
Here at Coles we provide funeral services that truly reflect individual wishes, helping to guide and bring peace of mind to everyone we support.
We pride ourselves on being the most professional, independent, family run funeral directors serving Cardiff’s diverse community – and we were the first funeral business in Wales to have been accredited by the independent body, The Good Funeral Guide.
Our experience, flexibility, and meticulous approach ensures you and your loved ones will have memorable moments that matter, even in grief…
Our Values
Personal
We create a personalised experience for all of our customers. Our mantra is ‘no detail is too small’ so when it comes to planning a funeral service, we work with our customers to ensure that the result is the perfect reflection of their loved one’s life.
Meticulous
‘Exceeding customer expectations’ is part of our mission, and we take a meticulous approach to make our customers’ visions a reality, going above and beyond to ensure each individual need is met to exacting standards.
Independent
As one of the last remaining independent, family-run funeral directors in the city, we can be more flexible in our service (in comparison to our competitors) which allows us to provide our community with essential advice, grief support and much more.
Caring
The Coles Team wears ‘caring’ as a badge of honour. We are here to care for our customers, their families, our communities and our team, just as we would our own family.
Inclusive
We have developed specialist facilities and a network of expert suppliers to accommodate even the most specific organisational, religious or ceremonial needs of our customers across our services.
Visionary
We’re a forward-thinking business that is continuously evolving to meet the needs of our customers. From the launch of our Bereavement Hub to our state-of-the-art facilities led by our meticulous team, we’re always looking ahead.
